client
starbucks + visa
agency
havas new york
year
2017
role
creative lead
type
pitch · won

06 / 08 · starbucks rewards visa · the ask

1 team. 1 week. 2 ideas.

the ask

a digital acquisition campaign that turns starbucks lovers into starbucks rewards visa cardholders.

the stakes

12 million rewards members. the biggest mobile ecosystem in retail. now take it outside the store.

the shift

stop rewarding

the starbucks experienceway of life.

the target

lifestyle loyalists.

culture vultures who want a piece of the good life. right now. starbucks is their escape and their indulgence. but money matters, and they need to justify the habit.

0would rather buy on credit than wait for something they really want
0call themselves a spender, not a saver
0think shopping is a great way to relax

the strategy · the card that brings

the best part of your day. everywhere.

the idea

no matter how you spell it.

to super-fans, starbucks isn't just a coffee shop. it's their world. they'll answer to any name the barista writes down. now everything they buy, everywhere they go, counts toward their starbucks loyalty.

the film

digital :3000:30

in the app, in the store

push notification: almost there, a few stars from a free drink, with a cup that says oliver
push notification: psst, it's no secret we've got a secret menu
push notification: reward alert, you could have earned 3 free coffees by now

push notifications that hit when you walk in. almost there. psst. reward alert. same cup, same handwriting, a new reason to apply.

gold sleeve: you're not a regular customer, you're a triple shot extra whip customer, and you deserve 2,000 stars
the gold sleeve

baristas hand gold sleeves to their favorite regulars. you're not a regular customer. you deserve 2,000 stars.

landing page: get starbucks rewards for whatever, whenever or wherever you go

the landing page: starbucks rewards for whatever, whenever or wherever you go